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For Help With People in Crisis:  Crisis Access Line 1-866-437-1821

Mobile Outreach, Response, Engagement and Stabilization (MORES) 

Team-based crisis response intervention designed to support families when they need it most.

Supporting Youth and Families in Times of Crisis

When a child or teenager is experiencing an escalating emotional or behavioral crisis, knowing where to turn can make all the difference. You don’t have to navigate it alone.

MORES (Mobile Outreach, Response, Engagement and Stabilization) is a team-based crisis response intervention designed to support families when they need it most. Our mission is to stabilize the immediate crisis, promote safe behaviors, and keep youth safely in their homes and communities.

Who We Serve

The MORES program provides completely free services to families meeting the following criteria:

  • Age: Children and adolescents ages 3 to 21 years old.
  • Location: Pitt County, North Carolina
  • Diagnosis: We accept all mental health, substance use, and developmental disability diagnoses.
  • Need: Youth experiencing escalating emotional and/or behavioral challenges that require immediate or short-term stabilization.

What to Expect

When you reach out to MORES, you can count on a compassionate, rapid, and comprehensive response.

  • Immediate Telephone Support: Direct access to help the moment you call.

  • Rapid On-Site Response: If a mobile crisis team needs to be dispatched, we ensure reduced response times to get professionals to your door quickly.

  • Short-Term Management: Focused, expert intervention to manage and de-escalate the situation until the immediate crisis is resolved.

  • A Partner to Walk With You: You and your family will have a dedicated team supporting you every step of the way, helping you advocate for your child’s needs and build a personalized crisis plan.

Wraparound Supports and Benefits

MORES goes beyond immediate de-escalation by connecting your family to a specialized, multidisciplinary team. Our program provides:

  • Licensed Clinicians: Professionals specifically trained in child and adolescent mental health interventions.
  • Family Support Partners: Compassionate allies with lived experience caring for a child with behavioral health challenges who offer firsthand guidance and resources.
  • Psychiatric Consultation & Care Management: Direct connections to clinical specialists and vital community resources.
  • 8 Weeks of Follow-Up Care: Extended support for up to two months after the initial crisis response to ensure your family successfully transitions into long-term services.

Proven Program Outcomes

By meeting families where they are, MORES delivers measurable results, including:

  • Reductions in Emergency Department visits through faster, less restrictive community care.
  • Reductions in long-term residential placements by helping youth safely maintain stable behavior at home.
  • Reductions in legal involvement by de-escalating dangerous behaviors early.
  • Increased family empowerment and stronger caregiver advocacy support.

We Are Here to Help

If your child or teenager is experiencing an emotional or behavioral crisis, you don’t have to wait it out. Reach out to the MORES program today for immediate, no-cost support from a team that understands.

Need Help in Pitt County, North Carolina Now?

Call Our 24/7 Crisis Support Line Now: 1-866-437-1821

Or Dial 988